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FREQUENTLY ASKED QUESTIONS

Don't see the answer you are looking for? Get in Touch.

Account

Go to Sign In page and click Sign Up. Fill in the form and an email will be sent to your email address with a link to activate your account. Upon your confirmation, you’re registered! and you can log in with your credentials.

Go to Sign In page and click Forget Password, enter your email address and an email will be sent to your email address for password reset.

Yes, absolutely! Protecting your privacy and keeping your personal information safe is a top priority. We only collect minimum person information that is never shared with anyone. Please refer to our Security and Privacy policies.

The best course of action is for you to contact our Customer Support by navigating to contact page, click Contact Help Desk button and fill in the requested details. You can upload attachments or snapshots of the issue(s) you are experiencing. You will receive an email with the ticket number to use as a reference when our support team contact you.

From Taskeeper.com web page, got to contact page, find Contact Help Desk button to submit a support request. From inside the Taskeeper app, on the top right corner select Help Desk or icon to submit the support ticket.

Subscriptions

Yes, Taskeeper has 3 plans, Simple!

Basic plan is forever free with storage up to 1GB, Pro plan is a annually paid plan that targets medium-sized teams with a full fledged features and finally Enterprise plan targets big-sized teams with a full fledged features and storage up to 100 GBs.

Taskeeper has three subscription plans/models:

FreeFree plan with limited features, limited number of users and limited storage space up to 1 GB

ProfessionalPaid plan with unlimited features, up to 50 users and storage space up to 50 GBs

EnterprisePaid plan with unlimited features, up to 100 users and storage space up to 100 GBs

To cancel a subscription, you’ll need to submit a ticket to support/help desk team. Please go to Contact page, click Contact Help Desk and fill in the form with the requested details.

When you sign up to the Enterprise subscription, you will shortly receive an email from the Sales team with the payment details.

No. Taskeeper provides digital services that are instantly accessible upon purchase. Unlike physical goods, digital services cannot be returned or resold once they have been accessed or used, making refunds impractical.

Features

Taskeeper offers the following capabilities and features:

  • CRM
  • Project Management
  • Proposals Management
  • Budget Management
  • Payments Management
  • Task Management
  • Staff Management
  • Notifications
  • Team Time Tracking
  • Supplier Management
  • BOM Management
  • Service Management
  • Data Analytics

And more are being added with each new release, Go to What's Next! to learn more.

Yes, you can! Taskeeper was designed to be responsive, meaning they adapt their layout and content based on the device's screen size and capabilities. This ensures a consistent and user-friendly experience across various devices, including computers, smart phones, and tablets.

The great advantage of Taskeeper when compared to others is that “you” define the tasks that need to be managed! or you could use one of our business templates which are industry standard.

Currently Taskeeper supports English, Portuguese and French. Soon it will be supporting Spanish and German as well.

Yes, Taskeeper is ultimately a collaboration tool. For example, the task workflow starts with one person usually a manager and is then fulfilled by another person in the organization.

A Mobile app (iOS and Android), is coming in the next release. Go to What's Next! to learn more.

Currenly Taskeeper is NOT offering any integrations with any other platform however it is in our Roadmap. Go to What's Next! to learn more.

Yes!

Taskeeper is committed to continuously improving and enhancing the platform to better serve our users' needs. We have a dedicated roadmap outlining upcoming features, improvements, and updates that we're actively working on, you can find part of these on our website. Go to What's Next to learn more.

Our goal is to provide our users with a seamless and productive experience, and we're constantly innovating to achieve this. We encourage our users to stay tuned for announcements and updates through our website, blog, and social media channels.

Your feedback and suggestions play a crucial role in shaping the direction of Taskeeper, so please don't hesitate to reach out to us with your ideas and requests.

Thank you for being a part of the Taskeeper community as we continue to evolve and grow together.